Even the most experienced practitioners can make professional errors in advising you of your visa options or in preparing your visa or review application. While some errors can be rectified, the consequences can of some mistakes can be devastating.

Migration agents must be registered with the Migration Agents Registration Authority (MARA) and must comply with the MARA Code of Conduct. The provision of migration advice and assistance is also covered by the laws of contract and negligence, and by the Australian Consumer Law.

If the services that you have received from your migration agent or lawyer fall short of a reasonable professional standard, and you have suffered loss as a result, Lawson Bayly may be able to assist you to obtain compensation.

Lawson Bayly has assisted clients with a range of complaints against their former migration agents or lawyers. Some of these have involved a failure to:

  • Lodge a visa or merits review application within statutory time limits
  • Advise of the most beneficial visa options available in the circumstances
  • Properly advise on the prospects of successfully lodging a particular visa application
  • Address all relevant visa criteria in submissions to the Department or Tribunal

If we believe that you are likely to be able to obtain compensation, we will normally act on a “no win no fee” basis in negligence claims.